Last updated: 2026-04-26
Broadly Pricing (2026)
Broadly pricing for 2026: every published tier, per-location or per-seat rates, contract length, and how to buy direct for review management + reputation workflows.
Broadly prices as the mid-market reputation + lead capture platform — Standard at $399/mo, Pro at $699/mo, Premium at $999/mo, plus a $350 one-time onboarding fee. Pricing was restructured in early 2026 (the prior $110/mo single-location tier was retired), which pushed small operators to look at NiceJob or Grade.us for budget-friendly alternatives. Monthly billing is available (rare at this price/tier), which is a real differentiator vs. Birdeye and Podium's annual-only contracts. Industry-specific workflows for automotive (auto body shops, general repair), construction (general contractors, home improvement), and medical (independent medical practices) are genuinely differentiated — Broadly's platform is tuned to these verticals in ways that horizontal platforms aren't.
Published pricing tiers
Every pricing tier Broadly publishes for Broadly, verified against the vendor's public pricing page on 2026-04-26. Review management platforms gate by per-location, per-seat, or per-customer-volume — budget for your 12-month location or client growth, HIPAA BAA if you're in healthcare, and Google Business Profile / NPS integration needs to avoid mid-contract tier surprises.
Reputation + lead capture platform, restructured early 2026 into bundled Standard/Pro/Premium tiers starting at $399/mo + $350 onboarding. Industries: automotive, construction, medical. Built-in webchat + mobile payments. Prior $110 single-location tier retired.
| Tier | Monthly price |
|---|---|
| Standard | $399/mo |
| Pro | $699/mo |
| Premium | $999/mo |
| Onboarding (one-time) | $350/one-time |
How to buy Broadly direct
Broadly is sold direct via broadly.com — request a demo and a sales rep will qualify your industry, location count, and current review workflow before quoting. The restructured 2026 pricing is less transparent than before — the $399 Standard, $699 Pro, $999 Premium published rates are starting points; real quotes often include additional features or discounts depending on your industry. Monthly billing at these tiers is unusual and worth valuing — Birdeye and Podium require annual commit at comparable prices. Negotiate: (1) waived or discounted $350 onboarding fee on 12-month commit, (2) bundled webchat + mobile payments at base price (standard), (3) industry-specific workflow templates for your vertical, (4) multi-year rate lock. Smaller team than Podium or Birdeye means feature rollouts are slower, but the industry-specific workflows are a genuine strength.
Pricing gotchas most operators miss
The pricing gotchas with Broadly: (1) the $350 one-time onboarding fee is non-negotiable on Standard tier without explicit negotiation — always ask for it waived on commit; (2) 2026 restructure eliminated the $110 single-location tier, which means small operators lost the budget entry point and need to jump to $399 Standard directly; (3) quote-required beyond base rates for Premium — the published $999 Premium is a starting point, not final quote; (4) some billing/refund complaints in reviews — operators report that the cancellation process is slow and refunds for unused months are contested. Get the cancellation workflow in writing before signing; (5) review volume caps on lower tiers — Standard includes a specific cap (confirm during demo) beyond which review-request volume incurs overage fees; (6) smaller team means slower feature releases vs. Podium or Birdeye, which may or may not matter depending on your workflow stability needs. For auto body shops, construction contractors, and independent medical practices, Broadly's industry-specific workflows are genuinely differentiated; for generic SMB review management, NiceJob at $75/mo or Grade.us at $60/seat are meaningfully cheaper.
What's included at every pricing tier
Baseline review management capabilities shipped with Broadly regardless of which tier you pick — these are the features Broadly considers core to a reputation workflow:
- Reviews via email or text (Google, Facebook, TripAdvisor, Nextdoor)
- Built-in webchat
- Mobile payments (one-click)
- Lead capture forms
- Industry-specific workflows (auto, construction, med)
See Broadly in context
Pricing is only one axis — the right review platform depends on location count, HIPAA needs, Google Business Profile integration depth, NPS workflow requirements, and whether you need all-in-one customer communication (Podium) or review-focused automation (NiceJob). See how {product.name} stacks up:
About this pricing page
Review Management Software maintains this Broadly pricing page as a neutral reference — not a sales page. We verify pricing directly against Broadly's public pricing page every time we push changes, and we flag price changes in our changelog. If you spot an outdated number, tell us via the contact form and we'll correct within 24 hours. Some outbound links are affiliate links — we may earn commission at no cost to you, and commission rates do not influence which products we cover.